Athina, Greece
Agias Eleousis 7
N/A
+30 2103254754
After discovering bed bugs in my bed, the male staff member on duty looked at my bed, simply confirmed my check out date then left. I went back downstairs to ask about a refund, to which he stated “I cannot, ask my manager.” I again asked what can be done, to which he again stated, “I cannot do anything, I do not handle money”. He gave me the hostel business card and told me to send an email. After asking for plastic bags, another staff member assisted, and after asking for a towel, I was provided one. I have never encountered such a lack of basic customer service, no, sheer lack of basic human communication from this particular male staff member before. Later, a man, who I believe was the manager, offered his many apologies and gave me my refund, and asked if there was anything else he could do. This was all I had expected/ desired. I would stay here again, if the first staff did not.
like
Best hostel I've ever stayed in, stayed for over a month working remotley in the bar. Staff are all great and caring. Also fun and will join in with most activities. Only downside is no kitchen but there's plenty of cheap food around.
Very hospitable, great beds , great place to meet people at the ground floor or roof terrace
Great hostel, amazing location! It is easy to meet people if you want in the common areas. Staff is really nice and welcoming
Such a nice place right in the heart of Athens! Everything went cozy in a blink ,due to the hospitality of the guys!
This must be the best choice for solo travelers in Athens! The hostel is very new, so it's recently renovated and clean, spacious and modern. Huge communal area downstairs, it is amazing to hang out there and meet other travelers. Can't beat the location: walking distance from most important sights and areas (Akropolis, Plaka etc) and 2 minutes walking from the metro station, with a direct connection to the airport! I loved the neighborhood, it's so lovely and lively. I don't know what it is like without Corona but it was not too busy now. But the rooms have sound isolation so I guess it wouldn't matter if it'd be more busy. The best thing though? The friendly and helpful staff! I know where I would stay at my next visit to Athens :D
Amazing place ! This hostel deserves more reviews — really good and clean rooms / shower - beautiful space - quiet and very nicely located
Amazing staff huge respect great location smart gentle hilarious ..a dream..paradise like
Deli
The best companies in the category 'Deli'