Athina, Greece
Leoforos Vasilisis Amalias 44
N/A
+30 2104285500
I booked a tour with this company in February, but due to the corona measures I was not allowed to fly to Greece at the time I wanted to take the tour. According to their website you get a full refund when you cancel the tour in time, but this is hard to accomplish when they never reply. I only got a reply to one of my emails (I sent around 6) in which they told me I couldn't get a refund, just an option to rebook it. Even then, after I replied I still didn't receive a word back. I kept sending emails, to no avail. Then I tried their phone number, but was told they only operate through email. I will never book with this agency again, and would encourage others from refraining to do so as well.
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Worth to visit.
What a nightmare! I wouldn't recommend this agency and its tours to anyone . I booked the 1-day tour to Delphi, but I was quite disappointed and had one of the worst experiences ever. As regards the tour, you pay a lot, but spend most of the time on the bus. You only have approx. 2 hours to visit the site and the museum. On top of that, the tour was both in English and Italian, and it was carried out by the very same person, who said every sentence in English first, and then translated it into Italian. This was pretty annoying and distracting. After the tour, you're taken to a low quality restaurant in the middle of nowhere and you have no chance of eating anywhere else, which is quite a scam. But the worst part was on my way back to Athens. I tried to go to the toilet, only to find out that it was out of order. Nobody had warned us about this issue, there was no sign on the toilet door (note: 45 people were on the bus that day, with no chance of using the toilet whatsoever). When asking the tour guide, Iorgos, to help me out because I desperately needed to use the toilet, his reaction was inhumane and outrageous. He told me that they wouldn't do any stops, and that he wouldn't open the toilet for me. I literally begged him to help me, and asked \What could I do?\. His reply: \Pray\. I was desperate and about to cry, so I asked him to drop me in the middle of the highway. His only concern was to make it clear that, if I decided to get off the bus, the responsibility for anything would be mine, not theirs. He was not worried or interested in helping me out. It was a nightmare, something that I really hope won't happen to anybody else in the future. Please, avoid this agency!
Don't go to this agency, the girl who we talked with was rude and impolite and besides she lied to us regarding the schedules of the cruises so that she could sell us more expensive packages. We even told her that we saw the tickets we wanted in internet but she told us that it was not true.
WEBSITE STILL WORKING AND STEALING YOUR MONEY BUT THE AGENCY IS SHUT DOWN.
I bought one day cruise to 3 islands:Hidra,Poros,Aegina. Lady in the office told Us we will have 5 hours (212) on the islands. In the end we had 1:15 on Hidra, 0:35 on Poros and 2:00 on Aegina. So basically it was mainly staying on the boad.
0 Stars!!!! Don't book anything at this company! I booked an Athens night out tour (very expensive for nothing) and the women at the office was sooooo unfriendly. I am greek but I talked in English. They insulted us behind our back and I heard everything. The tour was payed, also I don't get my money back. Never in my life I will ever book a tour from this company. Bad service, high prices, absurd insults, untrustworthy and a waste of time.
The best travel agency in Athens!!
Deli
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