Athina, Greece
Leof. Andrea Siggrou 49
N/A
+30 2109211444
Booked through a third party company and when I went to collect the car was told that I needed a credit card which was not shown before the booking was made. This was unless I paid the price for the insurance on the car, which was more than the price of booking the car itself. Eventually I had no choice but to go for this too so it more than doubled the cost for the car hire in reality. I got the car with 5/8ths of fuel which is a pain of course but didnt think much of it. When returning the car, I had to rush to get this back at the time I stated (traffic) and outside was a fuel station, I put some fuel in the car and unfortunately got it to the top end of 4/8ths. I had no time left to ask the guy to put in what probably would have been 2E more. I was then charged an outrageous 12.50 for this. Since then, I accidentally left something in the car and they told me they would call me back in 15 mins. This is now around 30 hours ago so I will be calling back.
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The santorini branch didnt even have a google map location. No one picked us up at the airport. Tried calling but cant get through. Had to wait and keep asking around. Finally found it outside airport under EuropCar, with a tiny A4 printed sign of \Interent\. And car was quite old. Was forced to buy insurance that was more expensive that my car rental, because my credit card wasn't functioning.
We found the staff at the parent company Europcar quite nice however given be booked via Interrent the staff we unable to help and we needed to make repeated calls and even visit the office with limited success. I would not book Interrent again.
What a shame for an international car rental company. We have been literally scamed. We were forced to pay the full insurance, deposit was unclear, staff realy unfriendly and agressive. DO NOT GO THERE!
Far from airport. Car too old and not very safe (\u003e 37000 km) : but this I can understand as the rental price was good. However, they charged some fuel at the end of the contract despite bringing back the car with more fuel than the start !!! 2 different contracts at the beginning of the rental showing 2 different fuel levels !!! 30 euros given as \best refueling price\ at the end and finally 40 euros charged as I was complaining of this robbery. 1st time it happens to me after \u003e100 rentals in every countries. So not rigorous at all to say the least. Try something more serious and located within the airport even if a bit more expensive...
Don't ever rent from Europcar in Greece! The rudest people I had to deal with. I was yelled at by the representative in Heraklion location. For the money I paid I get yelled at!!! And he refused to give his name. Unacceptable. And I am still waiting for my refund, it;s been 3 weeks!
Very bad communication. They give a price on the phone in the morning, the line cuts after they put you on hold 3 times and a higher price (for the same car, same date, same services) in the afternoon. If they can't do the bookings properly, I don't want to imagine how they handle actual problems.
DONT GO THERE. The place is terrible. Everyone had to wait for approx 1 1/2 hr. Everyone!! I would strongly recommend using another company or another location. Or both.
Deli
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