sylviabarros mise
Bill was super nice. He booked 2 good hotels for my son and I. He picked us up in the morning to bring us to the port. He kept one of my suitcases in his office, so I would not have to travel with 2 suitcases, which was nice.
He told me the hotel price were around the 360 Euros/night, when in reality they were 80 Euros a night. The ferry tickets were booked as economy, when I was traveling with a child- No place to sit down for a 7 hrs ferry ride. The transfer coming back from
Santorini to the port was 3 hrs late, making us miss the ferry to Mykonos- the ticket time said 11:15 am, transport called to let the hotel know they were picking us up at 2 pm. I thought if they said 2 pm, it should be fine. A gentleman from the Mykonos ferry turned my son and I down stating that we had missed our boat. One nice lady, let us in- Thank God, there are still nice people in this world - she saw I was distressed with my son luggage. Once we arrived in Mykonos, there were no transfer waiting for us. I had no cell phone connection, and only a few dollars on me ( lost my bank card). I asked a few people waiting on the port, to help me contact the travel agency, initially, there was no answer, once it phone was answered, Bill told me to get a taxi that he would refund me, and since I had no cash, the hotel paid for it and wanted me to pay them back- it took a few contacts to Bill, and he took care of it. When we returned from Mykonos to the port, Bill assured me that I would have a transfer arranged to the port. Since the transfer did not show up, i called Bill several times, and I panicked, it was 7 PM and our boat was scheduled to 7:30 pm. The hotel’s reception girl, called a taxi for me, which I never got refunded for it, even though, all transfers were included in my package. I was disappointed with it all. I planned to have a nice vacation with my son. The stress I went through could have been prevented if the agency had arranged things correctly. I would not go there.
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