Kallithea, Greece
Leof. El. Venizelou 288
N/A
+30 2109420003
DeliveryIn-store pick-upIn-store shoppingSame-day delivery
Wheelchair-accessible car park
Rude and unprofessional staff! Bought pet food that was infected with bugs and fungus. When I returned the food for replace or refund, they refused with various excuses to resolve the situation. They prompted me to initiate a return process to their supplier, in order to inspect the food and grant a replacement days later! They even doubted I originally aquire the food from them!! In my despair I bought a second, same pack of food from the shop selve, paid for it and opened in front of them only to reveal the same infected and rotten condition of the food!!.. They again refused to return me my money and told me to initiate the same tedious return process... No further comments.. Avoid like the plague!!
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I love this place. They are so nice. As an immigrant, they all speak english and they always very jind and friendly. :)
Always great service with everyone smiling and always great prices!
During these VERY difficult days, the managers of this store seems to try and take total advantage of this horrible situation we have been faced with. Most of the prices on the shelves have been removed, I asked why and they replied prices will be changing - ok, understood. Canned cat food, buy 5 - get 1free, this could not be more of a lie. I had asked someone in the price per can, and he told me the price, plus if you buy 5, you get 1 free. They charged me for 6, it's not the amount, but the gesture. I called to complain and their excuse was unacceptable. Very disapointed.
I have tried three mornings in a row to use their customer parking which has been closed for loading. I jumped out the car this morning to enquire and was told to feel free to move the wooden pallet and the rubbish bin blocking the entrances if I wanted to shop.. When I expressed my dissatisfaction I got two adult members of staff pulling faces.... Luckily athens is full of pet shops.....ps their online store is very prompt and good
Great selection! Really friendly staff as well :)
Very friendly staff, good quality supplies
Good selection of premium dog food, including Orijen, Acana, Wellness.
Deli
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