Athina, Greece
Adrianou 75
N/A
+30 2103225456
In-store shopping
Our buying experience was great and it was really nice working with Carol Ann. As for the VAT, we were due around 1,200.00, so we had to hustle to find a Greek customs officer first thing in the morning to get our stamp. You have to search out those guys and make sure you bring the items of purchase with you. They want to see them in your possession. I sent the VAT back to the store, but double-check your address and you might need a U.S. Customs declaration on your letter. I got mixed information on needing it or not, so just slap one on the envelope to be safe. If you are looking to get a sizable return, send your VAT (make copies) by UPS or FedEx for the tracking alone. The U.S. Postal Service says, when going regular mail you never know what will happen to your letter once it gets overseas. No offense to our European letter carriers. UPS and FedEx will cost you about 20.00 to 25.00 bucks and well worth it. I was in contact with Carol Ann by email; the store honored their word and credited my card with my VAT refund. If there is a delay with your return, follow-up with an email and remember its Greece, things move a little slower which is nice. Overall, I had a great experience and would recommend shopping with these folks. Ask for Carol Ann and a glass of the house wine; it makes shopping so much more fun and less painful.
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Great service and very helpful. Beautiful items. We came back for a second time and will again.
Great place! Great people! Great service!
Beware; this store has lovely things and lovely sales people. However they run a little scam. When they give you your papers for the VAT return, they have the payment and envelope addressed to them \so we can be sure you get your refund.\ Then, of course, they never do refund it. They ignore email and a telephone call results in \it's better to contact us by email.\ I lost several hundred dollars due to this behavior. Insist that your VAT comes directly to you. Or better yet, don't do business with this place.
Wonderful jewellery. Great prices. Helpful friendly staff.
Deli
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