Nea Erithrea, Greece
El. Venizelou 71
N/A
+30 2108001452
I brought them my laptop to fix because of a small problem regarding my video card, they kept my computer for 4 days and they did a full wipe i paid 20 euros for them to make a “backup”, none of my games/files were actually backed up after the wipe I thought that my computer would run well again, it doesn’t. It runs extremely slowly and instead of repairing my computer as it says in their name they ruined it, I took it back and they said that there was nothing they could do about it. I’m going to buy a new computer in the near future because of this but for now I have to suffer with my now ruined and very slow pc
like
The first problem with this store is the ridiculously unorganized way they accept your product. It took me twenty minutes. There are various lines to wait in and they all are doing something. Makes no sense. Other than that it is more expensive than nearby stores for equivelant work. For example a broken smartphone screen is almost always more expensive to change here. They always look very professional and organized but I have never actually benefited from this. Hopefully some other customers do sometimes. Reduced rating to ONE star after receiving my laptops back. Both were WORSE than when I took them there! The one is now completely dead, ie impossible to know if it was actually fixable. The second is even crazier: they claimed that \Apple doesn't allow us to work on a laptop with a battery which has expanded \(it is a mac book, so very thin, but it worked fine!) so they left it open! So I went with two working laptops and left with ZERO working laptops.
Excellent customer service , very informative staff and very quick response to my request !!! More than happy to visit your store again :) thank you !!
Excellent service!! Very helpful and knowledgeable staff!
The one technician was very rude, however the other was very polite and professional. Work on my broken device was done perfectly
Good, honest and fast service ! Very nice staff i highly recommend the store!
Worst service ever. I usually don’t write reviews and try to help stores as much as possible but they the iRepair is a fraud. I repaired my screen there and within a month, without me breaking it, it presented malfunctions and glitches on the screen escalating in magnitude until I could not use it. When I got it fixed they said they that the warranty did not cover it because “they didn’t know what the issue was” so I had to pay again for a new screen. After I left I realized that they messed up the camera so now it trembles when I take pictures. Now I am in the unfortunate position where the same problems appeared with the screen once again to the point that I cannot use it. DO NOT TRUST THEM. THEY JUST WANT YOUR MONEY AND THEY DO A BAD JOB. Do not be fooled by them like I was. I hope this review helps you decide to use a different vendor :)
Thank you! Wonderful service by Ilias!!
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