Athina, Greece
Metsovou 4
N/A
+30 2108204606
I have being visiting this revenue office for many years now and considering it's a Greek public service and for anyone who has visited any public service in Greece knows exactly what it's like, and keeping in mind that this revenue office deals with foreigners in Greece that come from all over the world and some don't speak Greek nor English which makes it very difficult for the workers to by helpful at all times, I have to admit that I was pleasantly surprised this time by their behavior and helpfulness!! Especially by the supervisor on the second floor who is always very helpful!! I think his name is Haralambos. Thank you & keep up the good work and attitude!!
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I had a most pleasant - and unexpected for DOY - recent experience. My issue was taken care very promptly and very efficeintly without mistakes and recalls. Hope all other DOY would match the efficiency of this one in time. Thank you!
Nobody ever answer...unacceptable service
Not that I had higher expectations by greek public services but this specific one is out of anyone's imagination. Despite the fact that the employees were not at all in the mood to work and they were joking and gossiping while 20 people were waiting in the line, NO EMPLOYEE except of the one at the entrance was wearing a mask, in the period of pandemic with cases in Athens going crazy the last period. Funny to say that all the employees were obliged to have a Covid-19 test during the day and no-one had the results yet, so one more reason to be careful. Totally not responsible.
Considering its a Greek public office it was ok! A bunch of people were congregating around the service window, then you realize by asking some of them that you have to put your name on a sheet of paper & wait! I ended up at #82 when they were serving in the mid sixties! Waited about half an hour before they handled the paperwork my Greek accountant had given me! One of my better Greek public office experiences over the last 4 years considering the chaos & horrible waiting times it normally entails. The public workers behind window were actually pleasant:)
This is not the first time I am visiting this place. If I were to rate it before my last visit I would have rated it with 4 stars at best. I decided to rate with 5 stars after my last visit only because people working there are trying to improve the service. Also this time it was efficient, quick and they replied the phonecall first time I called. I always got the job done in a timely manner. Has to be noted that I found Mr Litsas very accommodating and knowledgable. Please do continue to improve and doing a good job.
Considering this was my first experience with Greek govermental agencies, Very helpfull, positive attitude, and most importantly got the job done.
I called more than 20 times, Finally I got an answer and the job done.
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